Visitor Information - VA Salt Lake City Health Care System
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VA Salt Lake City Health Care System

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Visitor Information

Coronavirus Update: Visitor Restrictions in Place

All VA medical facilities have implemented screening measures for COVID-19. This protocol will be in place until further notice. Please arrive 30 minutes early for your appointment. Unless medically necessary or an end-of-life situation, no visitors are allowed at the VA Salt Lake City Healthcare System campus or its outlying clinics. Updated: March 23. Coronavirus Information and Updates.

The VA Salt Lake City Health Care System serves veterans at the George E. Wahlen Department of Veterans Affairs Medical Center and Community Based Outpatient Clinics (CBOCs) in Utah, Idaho, and Nevada.

Visitor Guidelines
Visitors may wish to review the visiting hours and policies for the George E. Wahlen Department of Veterans Affairs Medical Center.

A limited number of wheelchairs are available at the main entrance of the Medical Center for your needs during your visit.

Police and Security
The Medical Center has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots. For general assistance, please dial (801) 582-1565 ext. 1414. In case of an emergency, dial (801) 582-1565 ext. 4444. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because the VA Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

When you receive outpatient care at the medical center, free parking is available in patient parking Lot 1. Limited parking is also provided for visitors near buildings 1, 2, and 3.

When you expect a longer stay, please have someone drive you to the medical center or take public transportation. The medical center has limited parking spaces for vehicles. If you must leave your vehicle on the medical center grounds while receiving treatment in any capacity other than outpatient care, please remember to follow all parking regulations. Please refer to the facility map for parking lot locations. For assistance, please contact the VA police at (801) 582-1565 extension 1414.

Guest Shuttle Service
A courtesy cart shuttle service provides transportation for veterans and family members who are disabled to various locations throughout the ground floor of our medical center during the week between the hours of 8:00 a.m. and 4:00 p.m. (Dial 71, then 150 to obtain a courtesy cart).

Lost and Found
The lost and found is located in the basement of building 14, room BB12. Hours of operation are Monday through Friday 7:00 a.m. to 3:30 p.m. Call (801) 58201565 ext 1442.

Smoking Guidelines
Smoking is not permitted inside any VA facilities. For all our facilities, please extinguish your smoking materials at a reasonable distance from each building. Please use ashtrays located by each building to deposit unlit smoking materials such as cigarette wrappers and butts. To smoke, the medical center campus has outdoor smoking shelters on the campus. Oxygen tanks are not allowed in the smoking shelters as they create a flammable risk to oneself and others. Please report to VA Police at ext. 1414 any patients or visitors smoking while using oxygen.