Visiting Hours - VA Salt Lake City Health Care System
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VA Salt Lake City Health Care System

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Visiting Hours

Coronavirus Update: Visitor Restrictions in Place

All VA medical facilities have implemented screening measures for COVID-19. This protocol will be in place until further notice. Please arrive 30 minutes early for your appointment. Unless medically necessary or an end-of-life situation, no visitors are allowed at the VA Salt Lake City Healthcare System campus or its outlying clinics.Updated: March 23. Coronavirus Information and Updates.

Visiting Hours and Policies

Visiting Hours
It is the policy of the Salt Lake City VA Health Care system to honor the wishes of veterans and have a 24 hour a day, open visiting schedule.  The Salt Lake City VA health Care system allows for the presence of a support individual of the patients choice; a family member, friend, or other individual to be present with the patient for emotional support during the course of stay. The Salt Lake City VA Health Care system allows this visitation unless the visitors’ presence infringes on the other veterans' rights, safety or is medically or therapeutically contraindicated. We encourage visiting which promotes rest and rest and patient well-being.

Children may accompany parents or grandparents to primary care or specialty care appointments.  If personal examination is expected during the appointment or if testing is being performed which would separate the child from the adult (x-rays, GI procedures) the parent should make alternative child care arrangements.  There are no child care services within the medical center or at any CBOC.

Inpatient Psychiatry
The inpatient psychiatry unit  (3A)  has unique needs which have necessitated the establishment of encouraged visiting hours from 6-8pm to support the therapeutic structure and environment of the unit.  The Substance Abuse treatment unit also has unique program therapies which allow for visitation on Friday evening and Saturday and Sunday.   Visitation at alternative times may be arranged with the treatment team as long as it meets the health care needs of the veteran and the milieu of the unit.

Patients may be visited at the bedside, the unit lounge, the lobby of any patient care building, the Canteen and outside on the grounds.

Flowers for patients are welcome, except in intensive care and oncology units. Gift balloons are also welcome, provided they are mylar. Latex balloons, which can cause allergic reactions, are not permitted anywhere in the hospital.

Patient Privacy
To respect and ensure patient privacy and confidentiality, visitors may be asked to leave the room during a treatment or during a discussion with the staff.

Infection Control
Visitors who may be ill should wait until their health is better before visiting friends or family at the medical center.

Pets are not allowed in the medical center. Service dogs and animals associated with formal programs sponsoring animal assisted therapy or activities are allowed. The animal must be kept on a short leash. Proof of rabies vaccination is required for the animal. In special patient circumstances the facility director or his or her designee may grant special permission for a personal pet to visit a hospitalized patient. The staff will give guidance as to appropriate locations for the animal to visit.

VA General Visitation Policy

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.