Current Operating Status - VA Salt Lake City Health Care System
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VA Salt Lake City Health Care System

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Current Operating Status

Situation Update

As of Tuesday, June 8, 2021 11:52 AM MDT

UPDATE: The VA Salt Lake City Health Care System is offering walk-in COVID-19 Vaccine Monday-Friday from 8 a.m.-3 p.m. in Primary Care.

Veterans, regardless of VA healthcare eligibility, their spouses and designated caregivers are eligible for the vaccine free of charge. Walk-in to the Blue Clinic or schedule an appointment by calling 801-582-1565, ext. 5657.

COVID-19 Testing – Update

Pre-procedure testing is now taking place in the lab located on the first floor of the main hospital building. If you are experiencing COVID-19 symptoms or need to be tested for any other reason please go directly to the Emergency Department.

Visitor’s pass required

To reduce the risk of COVID-19, all patients and visitors must have a visitor’s pass.

Patients and approved visitors must check in at the Main Lobby or Building 590.

There, staff will screen patients and visitors for COVID-19, confirm patient appointments, and validate approved visitors. Patients and visitors will be issued a sticker with their name, date of visit, and room number or clinic they are going to.

If you lose your pass, please head to the nearest check-in station to get a new one.

Thank you and sorry for any inconvenience.

High Call Volume

We are currently experiencing high call volume and longer than normal wait-times to speak to a nurse, pharmacy tech or scheduler. If you don’t have a myhealthevet account you can register by going to myhealth.va.gov. You can send secure messages to your VA healthcare team about nonurgent health questions, referrals, medication inquiries and updates on your condition.

COVID -19 Safety Measures

The following safety measures are in place to provide you with safest care possible moving forward.

Strict entry point health screenings in place prior to entry in our facilities. Please allow a bit of extra time for this process.

  • Veterans must park in the parking garage unless visiting one of exterior buildings other than the main hospital building.
  • Streamlined check-in process to limit time spent in waiting rooms. Please arrive no earlier than 15 prior to your schedule appointment. After you have verified your appointment please proceed to your clinic or you may be asked to wait for a short time to ensure proper physical distancing.
  • We are now allowing some visitors.One guest 18 or older can accompany a Veteran for outpatient appointments and procedures. Inpatients and family members should discuss visiting hour options with their provider.
  • Frequent cleaning of high-touch surfaces in our facilities.
  • Physical distancing in common areas like waiting rooms, canteen and retail stores.

 

Facility Status

Parent Facility
VA Salt Lake City Health Care System Normal Hours
Community Based Outpatient Clinics
Ogden, Utah Normal Hours
The Ogden VA Clinic is offering walk-in COVID Vaccines Monday-Friday during normal business hours.
Orem, Utah Normal Hours
Price, Utah Normal Hours
For information on the COVID 19 Vaccine please call the clinic directly.
Roosevelt, Utah Normal Hours
St. George, Utah Normal Hours
The St. George VA Clinic is offering walk-in COVID Vaccines Monday-Friday during normal business hours.
West Valley City, Utah Normal Hours
The West Valley City VA Clinic is offering walk-in COVID Vaccines Monday-Friday during normal business hours.
Idaho Falls, Idaho Normal Hours
The Idaho Falls VA Clinic is offering walk-in COVID Vaccines Monday-Friday during normal business hours.
Pocatello, Idaho Normal Hours
The Pocatello VA Clinic is offering walk-in COVID Vaccines Monday-Friday during normal business hours.
Elko, Nevada Normal Hours
For information on the COVID 19 Vaccine please call the clinic directly.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: VA Nurse Helpline
    801-584-2575
    Monday-Friday
    8:00 am-4:00 pm
    Afterhours, Weekends and Holidays
    1-866-369-8020
  • Change Your Appointment: Salt Lake Primary Care
    801-584-2575, press 1 or
    1-800-613-4012 x2575, press 1
    Salt Lake Specialty Care
    801-582-1565, ask operator to transfer you to appropriate clinic desk
    For all others, please consult the local facility web site
  • Media Inquiries: 801-584-1252
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 801-582-1565, press 2 or 1-800-613-4012, press 2
  • Pharmacy Refill: 801-584-2525 or
    1-800-579-0540
  • Staff Locator: 801-582-1565, press 0 or 1-800-613-4012, press 0
    Toll free for Utah, Nevada, Idaho, Wyoming, Montana and Colorado only
  • Telephone Care: VA Nurse Helpline
    801-584-2575
    Monday-Friday
    8:00 am-4:00 pm
    24-Hour Line
    801-582-1565 or
    1-800-613-4012
    Toll free for Utah, Nevada, Idaho, Wyoming, Montana and Colorado only

Emergency Care

Emergencies are seen 24 hours a day, 7 days a week. Contact the Emergency Care Unit at 801-584-1205.