Current Operating Status - VA Salt Lake City Health Care System
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VA Salt Lake City Health Care System

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Current Operating Status

Situation Update

As of Monday, March 29, 2021 9:03 AM MDT

VA is offering COVID-19 vaccines to all Veterans, their spouses, and certain, eligible caregivers. You do not need to be enrolled in VA healthcare to receive the vaccine as prescribed in the new Save Lives Act recently passed by Congress.

If you are already an eligible, enrolled Veteran and wish to schedule an appointment, please dial our COVID Vaccine Hotline right now at 801-582-1565, ext. 5657 to reserve your vaccine appointment today.

If you meet the Save Lives Act criteria we are offering a first come, first serve, walk-in clinic based on vaccine availability from 7 a.m.-1 p.m. Monday thru Friday at our main SLC Campus. There is no need to make an appointment, simply present to the main lobby of the medical center.

If you live close to one of our community clinics around the region please dial them directly for their Save Lives Act vaccination process.

Visitor's pass required

To reduce the risk of COVID-19, all patients and visitors must have a visitor’s pass.

Patients and approved visitors must check in at the Main Lobby or Building 590.

There, staff will screen patients and visitors for COVID-19, confirm patient appointments, and validate approved visitors. Patients and visitors will be issued a sticker with their name, date of visit, and room number or clinic they are going to.

If you lose your pass, please head to the nearest check-in station to get a new one.

Thank you and sorry for any inconvenience.

High Call Volume

We are currently experiencing high call volume and longer than normal wait-times to speak to a nurse, pharmacy tech or scheduler. If you don’t have a myhealthevet account you can register by going to myhealth.va.gov. You can send secure messages to your VA healthcare team about nonurgent health questions, referrals, medication inquiries and updates on your condition.

Covid Safety Measures

The following safety measures are in place to provide you with safest care possible moving forward. We are now doing Veteran COVID-19 testing in our Multi-Purpose Center, Building 8. Please follow directional signs once on campus.

  • Strict entry point health screenings in place prior to entry in our facilities. Please allow a bit of extra time for this process.

    • Veterans must park in the parking garage unless visiting one of exterior buildings other than the main hospital building.

    • Streamlined check-in process to limit time spent in waiting rooms. Please arrive no earlier than 15 prior to your schedule appointment. After you have verified your appointment please proceed to your clinic or you may be asked to wait for a short time to ensure proper physical distancing.

    • No visitor policy remains in place to include no persons under 16. Exceptions made on a case by case basis. If someone drives a Veteran to an appointment they will not be permitted inside unless they are physically assisting the Veteran.

    • Patients undergoing medical procedures will be tested for COVID-19 prior to surgery. Patients who are admitted to the hospital or residential units (Mental Health programs) will also be tested prior to admission.
    • Frequent cleaning of high-touch surfaces in our facilities.

    • Physical distancing in common areas like waiting rooms, canteen and retail stores.

    Remember if you have COVID-19 symptoms or have been exposed to somebody who has tested positive for the virus, you should please call before visiting our facilities. Our Nurse Tip/Triage line is 801-584-2575.

    Thank you for your patience during this uncertain time. VA is here for you. 

Facility Status

Parent Facility
VA Salt Lake City Health Care System Normal Hours
Community Based Outpatient Clinics
Ogden, Utah Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
Orem, Utah Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
Price, Utah Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
Roosevelt, Utah Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
St. George, Utah Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
West Valley City, Utah Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
Idaho Falls, Idaho Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
Pocatello, Idaho Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site
Elko, Nevada Limited Services
Modified Operations – Virtual care for all scheduled routine appointments. If you feel that you need to be evaluated in person, please call and schedule a face-to-face appointment prior to arriving at this site of care. *COVID-19 Testing is not available at this site

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: VA Nurse Helpline
    801-584-2575
    Monday-Friday
    8:00 am-4:00 pm
    Afterhours, Weekends and Holidays
    1-866-369-8020
  • Change Your Appointment: Salt Lake Primary Care
    801-584-2575, press 1 or
    1-800-613-4012 x2575, press 1
    Salt Lake Specialty Care
    801-582-1565, ask operator to transfer you to appropriate clinic desk
    For all others, please consult the local facility web site
  • Media Inquiries: 801-584-1252
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 801-582-1565, press 2 or 1-800-613-4012, press 2
  • Pharmacy Refill: 801-584-2525 or
    1-800-579-0540
  • Staff Locator: 801-582-1565, press 0 or 1-800-613-4012, press 0
    Toll free for Utah, Nevada, Idaho, Wyoming, Montana and Colorado only
  • Telephone Care: VA Nurse Helpline
    801-584-2575
    Monday-Friday
    8:00 am-4:00 pm
    24-Hour Line
    801-582-1565 or
    1-800-613-4012
    Toll free for Utah, Nevada, Idaho, Wyoming, Montana and Colorado only

Emergency Care

Emergencies are seen 24 hours a day, 7 days a week. Contact the Emergency Care Unit at 801-584-1205.